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The Gift of Apple

For the last four years, we've been the frustrated owners of a very sick MacBook Pro.  It was purchased in 2006, the very first model of the MacBook Pro 15".  For whatever reason, after about 6 months of use, the thing has always tanked.

I've spent countless trips to various Genius Bars.  Well, about 12 in the last 2 years.  Last week was my final attempt: I took it to Mecca, the Arch Bishop of London: the Regent Street Apple Store. 

I belly up to the Bar, I get the standard questions from the genius, and the standard failed attempt to get Macbook started.

The Genius, named Kelvin, takes a look at our account record, and lists out the journey of the last few years.  He names three hard drive replacements, RAM changes, DVD Super Drive replacement, various software upgrades and take-downs.  He pauses a moment, excuses himself, and takes the computer backstage.

Now here's what usually happens: the Genius reappears from Backstage, and says:

• "It's a software problem"
• "No it's not the logic board, it's your fault"
• "Apple will give it a test over the next 24 hours and give you a call, but you gotta pay for it."

But not this time.  Kelvin approaches the Bar, and states:

"You know, Mr. Petersen, Apple is not your average computer store."  I agree with him, but maybe he can tell as I've got my Steve Jobs good luck icon pendant around my neck, my iPad and iPhone all stacked at the bar. 

"Sir, you've gone through a rough time with this machine, it's never worked for you.  We'd like to give you a new MacBook Pro for free as a replacement."

My eyes refuse to blink. My jaw drops.

"Would you like matte or gloss screen?"

I keep hitting the guy to see if he's joking. He's not. Apple is giving me a new MacBook Pro unibody 15" for free.  I've been told so many times that Apple does not replace faulty old computers with new models, it's a "like for like" situation. 

But this time, I got Grace.  Some would say I received a certain amount of justice.

I'd break into a 3 point sermon on the parable of the persistent widow praying for a long time for justice, or something on grace and favor, but instead, I will just enjoy the gift.   Thanks be to God and Apple.

 

iPad, i love you

 iPad, I love you. There are so many facets to your nature. 

Movie iPad: I never knew I could do it, but now when I need a break, I can watch Dr. Who on iPlayer from a rooftop in Camden Town. iPad, because you are so lightweight, thin and airy, I can watch movies on you anywhere there's a signal. You are sleek, and cause us to consume in ways we knew not how to, iPad. 

Sensei iPad: you are like a great karate instructor.  I can now swoosh through dozens of apps in a nano-second with the iPad claw technique. I am the stronger for it, and for working with you, iPad. 

Creation iPad: You have taught me a new way of writing, iPad.  With a very simple, bold style, discarding the need for grammar and correct spelling altogether. The early french cave-dwellers would love you, iPad-- just bashing out stuff on a screen must be so similar to the wall paintings they once created. You are instinctual and primal, iPad.